leadership

Will your business be successful? Depends on how you answer these HR questions.

May 10, 2022 by Jim Blasingame

1. What is your business’ annual training budget?

2. Are your employees successful?

3. Who are your key employees?

Now, let’s compare your answers to what they reveal about the future success of your business.

1. What is your business’ annual training budget?

While you’re chewing on that, let me point out one of the HR practices that Big Businesses are known for, and which small businesses should emulate: a legendary commitment to training. Alas, too many small firms conduct training after a fashion, if at all, and likely with no budget.

Historically, big businesses have had an advantage in this area because they have the resources to pay for structured training programs, and the staff redundancy to give their people time away from their assignments to acquire training. But thanks to the Internet, and thousands of companies that develop and distribute convenient and affordable online training programs, small businesses can acquire training in a wide range of disciplines without breaking the budget and with a minimum of lost production.

So how’re you coming on that training budget answer? [Continue Reading]

Who’s Doing The CEOs Job In Your Small Business?

May 3, 2022 by Jim Blasingame

Every business has specific assignments that must be performed by the Chief Executive Officer, a.k.a CEO. Not the founder, owner, or manager; the CEO.

It’s not difficult for a small business owner to understand the role of general manager, because that assignment comes preloaded with day-to-day operation stuff, which is always chock full of actions and reactions. But it’s another matter to get that same person to isolate a CEO’s strategic foresight assignments from a manager’s tactical tasks required to open the doors and serve customers today.

A CEO’s job is to carve out and commit to the time, energy, and assets to develop the strategies that make sure the business’s doors are still being opened next year and the year after. Let’s look at the three focal points of the job of CEO. [Continue Reading]

Change Will Happen, With Or Without Your Input Or Guidance

April 25, 2022 by Jim Blasingame

“There is a time for everything, and a season for every purpose under heaven.”

On its face, this well-known King Solomon wisdom from the 3rd chapter of Ecclesiastes delivers hopeful encouragement. But implicit in this passage is a somewhat hidden, and often troublesome, paradox: A time for everything also implies nothing can be forever, and therefore, change is inevitable.

In the abstract, we accept the reality of change, but in practice, we regard it as the medicine we know we need but don’t want to take. And knowing change is inevitable doesn’t make the pill any sweeter.

In the marketplace, it was challenging enough to implement a change when we had the expectation of not having to do it again anytime soon. But in the post-pandemic 21st century, the bitter pill of change has acquired an unfortunate new characteristic: a frighteningly short duration.

Organizations that enjoy consistent success will make change an abiding element in their business model, rather than an intrusion into “the way we’ve always done things.” They’ll create a culture and environment where change occurs when necessary, without creating a casualty list.

Rick Maurer, my friend and author of Beyond the Wall of Resistance, surveyed organizations that have implemented change. He identified four things they did to create a culture compatible with change. Here are those findings, followed by my thoughts. [Continue Reading]

You’re A CEO, But Do You Really Know How To Do The Job?

February 22, 2022 by Jim Blasingame

The hardest job in the marketplace is the Chief Executive Officer of a small business.

So, how could it be harder to be the CEO of Excel Supply, LLC than the CEO of Exxon? Let’s look at the definition.

Investopedia says a CEO is “the highest-ranking executive in a company whose main responsibilities include developing and implementing high-level strategies, making major decisions, and managing overall operations and resources.”

For every element of that definition, Exxon’s CEO has a cadre of presidents reporting to him about how they’re managing battalions of VPs, brigades of managers, and armies of employees. Exxon’s CEO manages that handful of presidents who bring him performance updates.

The CEO of Excel Supply may have managers reporting to her, but she’s never more than one degree of separation from the work, and likely the alpha member of any given task, especially things like capitalization, cash flow, business development, etc.

There is one thing that sets all CEOs apart from every other position and it’s the first item in the definition: high-level strategy. A CEO’s primary job, which can be supported but never delegated, is to determine the long-term direction of the company. Every business, large or small, must have someone doing this CEO job, whether they use the title or not. [Continue Reading]

Think You Have It Tough? Meet Abraham Lincoln

February 8, 2022 by Jim Blasingame

It’s that time of year when we’re reminded of the life of one of the most famous people in the history of modern civilization. What follows is a little history and a lot of inspiration.

Earthlings in every country on the planet have heard of the American who was born dirt-poor in a log cabin on the frontier, 2013 years ago this week. Even if they don’t know why, people know the name Abraham Lincoln. And for good reason. Besides almost three dozen Lincoln monuments (including internationally), there are over 600 schools, dozens of cities and counties, and no less than a gazillion streets, parks, buildings, and sculptures celebrating this great man’s iconic name and countenance.

As the 16th president of the United States of America, it’s generally accepted that Lincoln’s leadership during one of the greatest conflicts in human history was a profile in courageous genius. Even though the American Civil War was horrendous and the post-war era harsh, prolonged and contentious, both resulted in the successful reassembly of the United States – sans slavery. When you consider the blessing that the re-United States became to the world for the past century and a half, it’s no leap of logic that Lincoln is recognized as one of the most important individuals in the history of Western Civilization.

As an unlikely leader, Lincoln was a risk-taker, which makes his story especially poignant for a special group of contemporary risk-takers – small business owners. At every waypoint along the ownership continuum, from startup to locking up for the last time, Main Street business owners can draw strength and inspiration from the uncomplicated witness of Lincoln’s inscrutable character and fierce leadership. [Continue Reading]

Patience is not standard equipment on entrepreneurs

May 16, 2019 by Jim Blasingame

One of the markers of American culture is the “sticker” on the window of a new car. This document reveals to shoppers a listing of standard equipment and options, plus, of course, the manufacturer’s suggested retail price or MSRP.

But what if someone is shopping for an entrepreneur to work for? That may sound silly, but prospective employees do it all the time out here on Main Street. And yes, the money comes into play, but these days, increasingly, it’s the list of “equipment.”

A prospective team member would be justified in expecting the list of entrepreneurial standard equipment to include characteristics like courage, creativity, perseverance and adaptability. Innovative, creative, and visionary are other important line-items. One of the newer expectations increasingly prominent here on the threshold of the third decade of the 21st century is values. What are the values of this prospective entrepreneur/founder/employer? What do this business and its founder stand for?

[Continue Reading]