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Jim Blasingame

Business futurist, award-winning author, speaker and columnist

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Archives for March 2023

Your American Dream Could Have Been Started By Someone Else

March 17, 2023 by Jim Blasingame

The American Dream has many components, but to me, the big three are liberty, business ownership, and home ownership. The order is intentional.

  1. Liberty is prime because it makes the other two possible. Freedom is from God, but liberty is a contract we give to each other.
  2. Business ownership in America has produced more self-determination than any other force in history, including from all of the associated jobs.
  3. Homeownership is available to all Americans who’ve claimed one of those jobs.

As much as the latter two are part of our liberty, business ownership is the most challenging. Blasingame’s 1st Law of Small Business states: “It’s easy to start a small business, but it’s not easy to operate and grow one.”

That paradox manifests in full measure when the entrepreneurial sap starts rising in the bark of a prospective business owner who decides to start from scratch. It’s a natural process to envision your new business and then set about creating it out of whole cloth. But that natural urge must be tempered with this rude truth: Someone else has probably already created something that looks a whole lot like what you’re thinking about creating. Consider these points before you become a startup. [Continue Reading]

Filed Under: Buying a Business, Entrepreneurship, Start Ups Tagged With: entrepreneurship, small business, small business owner, success

Bring Your Customer’s Customer Into Focus

March 10, 2023 by Jim Blasingame

When you take a photograph, the resulting product is two-dimensional: tall, wide, and flat. But in most cases, you want the photo to show depth, where images in the foreground and background are all in focus.

In photographic terms, the range of focus front to back is called depth of field. The best way to expand depth of field so more of the subjects in the photo are in focus is to add light. Light contributes to depth of field.

If you were given a photo of people who were the most critical to your success, you’d easily recognize your customers in the foreground in perfect focus. But as you look deeper into the photo you’d notice the images behind that first row increasingly drop out of focus with each receding row. The reason is that for most of the history of the marketplace, businesses have gotten away with having a very narrow customer depth of field.

When the coin of the realm was to be competitive, that meant you spent all your time thinking about how to serve the person in the foreground, the first row of your business world: your customers. But as I’ve revealed in the past, being competitive has been trumped by being relevant. And in The Age of the Customer, perhaps the most important component of being relevant to business customers is helping them serve the most important person in their photo:  [Continue Reading]

Filed Under: Customer Care, Futuring, Management Fundamentals, Sales / Sales Management, Start Ups, The Age of the Customer Tagged With: age of the customer, customer care, management fundamentals, small business, success

It’s Possible To Succeed Yourself Out Of Business

March 2, 2023 by Jim Blasingame

This is another offering in my ongoing series on understanding the fundamentals of business as we become better business managers. Remember, fundamentals are like natural laws: they don’t change; they’re the same for everyone, and you can’t succeed without understanding and respecting them. The fundamentals today are all about funding growth.

Consider the following scenario that plays out on Main Street every day:

“Finally, my business is growing,” a small business owner confides to his friend, “but why is it creating so much negative cash?” And then, with that deer-in-the-headlights look, he completes his report, “I thought by now, with increased sales, cash would be the least of my worries. I used to be afraid I couldn’t grow my business; now I’m worried it will collapse from growth.”

This entrepreneur’s lament is one of the great ironies of the marketplace: a small business in danger of failure succeeding itself right out of business.

Beware Blasingame’s 2nd Law of Small Business: It’s redundant to say, “undercapitalized small business.” This maxim is especially true for fast-growing companies because revenue growth depletes cash in two dramatic but predictable ways. [Continue Reading]

Filed Under: Business Planning, Cash Flow, Finance / Accounting / Taxes, Management Fundamentals, Profitability, Sales / Sales Management, Start Ups Tagged With: management fundamentals, profitability, small business, small business owner, success

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