“Frankly, I’m amazed at how well we’re working right now. We’ve experienced zero drop in performance.”
That quote, and variations of it, came from several CEOs during the second half of 2020, in response to my question: “How have your teams performed so far during the lockdown?” These CEOs were guests on my weekday, syndicated radio program, “The Small Business Advocate Show.” In fact, they were so pleasantly surprised that one executive even asked rhetorically, “Tell me again why we’re spending $5million a year on office rent?”
For date context, that was the initial period when the marketplace was essentially locked down, and the workforce was sent home in response to the COVID-19 pandemic. Overnight, millions of workers across the globe started working remotely and, ready or not, subsequent teamwork, collaboration and meetings were conducted in the two-dimensional digital domain, like on a Zoom call.
Based on the answers to my question, it seemed that this emergency, once-in-a-career, global workplace disruption had revealed some previously unknown magical management formula [Continue Reading]
Ever wonder why some people are more effective than others? Life just seems to be easier for them, right?
Since hope truly does spring eternal, on any given day you’re likely to meet a starry-eyed human babbling on about becoming a business owner.
What follows is a story about the most powerful tool in sales. 
Negotiating is a process of communication between two or more parties to reach an agreement on future behavior – like when you’re purchasing a small business, leasing an office, hiring an employee, selling a product, or trying to get a two-year-old to take one more bite of peas.
– Earth, Stardate 8511 (The Age of the Seller)